Orange - amazing customer service!

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dezzy
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Post by dezzy » Mon Apr 23, 2007 11:35 pm

RICHARDHUMBLE wrote:Go to orn direct, our lot will never match that.
So true. Your lot actually called me when we were meeting at Dom's the other night for the fish&chips run and I mentioned the deal Orange were offering . . . the guy just said "sorry to have bothered you sir. Bye!" :lol:
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Rich H
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Post by Rich H » Mon Apr 23, 2007 11:42 pm

Take the crap the networks can't shift, bolt some half-thought-out offer on it and sell them to mugs on the high street.

A mate of mine put his finger on the problem we have: still thinking small business. CPW is fecking massive but can't sort out sending out cheques to customers as per the contracts.... :roll:

Day off tomorrow though! Should save the company some cash, I been hemorrhaging the profits again today cos I actually feel sorry for the poor barsteward and give them the cash they are owed.... :D

Rich
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cla5h
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Post by cla5h » Tue Apr 24, 2007 12:01 pm

Why the feck would anyone want to be tied into a contract for a mobile phone?

I just don't understand the fascination with them, and can't fathom why people are willing to shell out 20/30/40 quid every month for the privelege of having a broom handle shoved up your arse (in the financial sense) every time you want to actually use the bloody thing.

I've got a phone in my house that plugs into the wall, and grudge paying BT the £11 quid or whatever it is every feckin month, when my average monthly call bill is usually 2-3 quid.
I wouldn't even contemplate paying that amount again, and more, for the pointless privelege of being able to speak to people when I'm not in my house.

In my day, you sat in your house, you phoned people, you made arrangements to meet, you went out and you met the people you had previously made arrangements with on the phone. Simple. Now it's all "I'll meet you in some unspecified bar, at some unspecified time, but once you're out your nice warm house and hanging around waiting for me, I'll phone you on your mobile and tell you I'm running late, and we can make arrangements from there."
"No," quite frankly. It's just wrong.

Surely our money could be put to much better use. Going back a generation it would have been inconceivable to consider spending 30 quid on a mobile, 30 quid on the internet (Broadband? Don't get me started) and 30 quid on Sky every single month (aside from the fact that they hadn't been invented, obviously.)

Anyway, that's just my opinion. Feel free to disagree.

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Post by jj » Tue Apr 24, 2007 12:03 pm

scottydog wrote:Why the feck would anyone want to be tied into a contract for a mobile phone?
When speaking to people (and people being able to speak to you) is essential to running your business, its kind of requiredl.

cla5h
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Post by cla5h » Tue Apr 24, 2007 12:12 pm

But we managed fine before. Why can't things be like they used to be? (apart from the widespread deprivation, outside toilets, nice cars being something only the rich could aspire to, etc, etc)

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Rich H
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Post by Rich H » Tue Apr 24, 2007 12:23 pm

What did the Romans ever do for us... :wink:

I totally disagree, keep buying phones, preferably from CPW as they pay my wages....

Bear in mind that most of your line rental pays for the phone....
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dezzy
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Post by dezzy » Tue Apr 24, 2007 1:05 pm

I agree that we managed fine without them, but that doesn't mean we should ditch a technological advance, just because we don't actually *need* it.

The reason I'm happy to be tied into a mobile contract is:

1. I make a lot of calls and it works out cheaper having a contract;
2. By getting a contract with lots of minutes, I never need to use the landline, therefore saving a lot of money on landline calls;
3. I'm away or on the move with work quite a lot and it's a hell of a lot cheaper to use my mobile than a payphone or hotel phone
4. By having a phone that can synch with my PC diary/contacts and that has a good camera (like the new one I'm getting), I've immediately saved money instead of having multiple devices and it also means I don't need to carry around a diary/address book/etc at the same time. One device for everything!

We managed fine without the Internet. We went to libraries and read books. But the Internet is faster, often more up-to-date and accurate and is usually more convenient than visiting a library. We don't *need* the Internet, but we all use it. Mobile phones are kinda similar IMO.

D
:D
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MacK
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Post by MacK » Tue Apr 24, 2007 1:08 pm

scottydog wrote:I've got a phone in my house that plugs into the wall, and grudge paying BT the £11 quid or whatever it is every feckin month, when my average monthly call bill is usually 2-3 quid.
You'd be better off getting rid of the BT phone and just getting a mobile, for the same money you should get a pretty good deal, and never be out when someone phones you. :)
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cla5h
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Post by cla5h » Tue Apr 24, 2007 1:37 pm

I suppose I can't deny they've got some benefits, but.......I hate 'em - they're the devil's work. :twisted:

Oh, and don't get mobile reception in my area MacK, so that wouldn't work for me.

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gorrie
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Post by gorrie » Thu Apr 26, 2007 11:13 am

Scottydog.... BT used to do a 'low-usage' line rental scheme. Might be worth a quick call to them to ask if they still do it, as it's not something they seem to shout about.

I called them about 4-5yrs ago but missed out on the offer by about £1-2 per month on calls.
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cla5h
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Post by cla5h » Thu Apr 26, 2007 12:47 pm

Hmm...did a search on that. Found summit, but it applied to OAPs, unemployed, etc. Were you in any of these categories when you applied?!?!

Also did a price comparison search - they reckoned Post Office could do the best deal - I'd save up to £2 a month.

I had looked at them in the past, but didn't bother after some shady sales techniques, where they signed us up without us signing up, if you see what a mean. Have heard of similar happening to someone else, too.
They were thoroughly unhelpful when we phoned to complain "we were passed your name, nowt we can do about it."

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gorrie
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Post by gorrie » Thu Apr 26, 2007 4:16 pm

OAP... no, (although at 33 in a couple of weeks, I am beginning to creak at the knees).
Unemployed... nope. I've always been fairly lucky in that respect.

They must have changed the rules then... at the time it was open to anyone who was in their 'low usage' category. I think they averaged your call charges over a period of time... and unfortunately our average was just over.
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