People often confuse Knowledge Management with storage of information in a library. Thats why you often get organisations saying they have a knowledge management system in place and it is not much more than a electronic database full of files and directories.
KM should delve more into the socialology and human elements of learning and teaching. Its easy for someone to mind dump information into words - not so easy for them to describe how someone else would pick up that information and make it knowledge in their head.
This is based on the fact that Knowledge is personal and therefore someone wishing to adopt someone elses knowledge has to convert, decode and apply their own personalised experience before the information becomes knowledge.
Its mainly aimed at the 'learning organisation' who have identified that they are repeatedly failing on the same thing over and over again and wish to learn from experience - something which is hard to do in a large national or global company.
Knowledge Management is not my subject, but I am researching into the use of computer-aided Facilities Management and have been directed down the path of Knowledge MAnagement.
Like most academic management principles, they tend to overcomplicate processes that individuals often take for granted.

- bet you're glad you asked now!
