MMC rant...small, but v.annoying

[craigs135s]

Cheers
C

[battle short]

Hi only had my car six months and have used MMC parts a couple of times. My experience is a Friendly Helpful on time and will transfer to glasgow if required attitude by the staff. Thanks guys. Hope the change to a S in the near future will be the same. Andy

[tenkfeet]

Now Wednesday , cables were in on Monday . Just called up , ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh. They are still sitting in Edinburgh .

Apologies received .


Edit. Woody sorry I forgot to ask about your tyres.

[Gooldie]

yeah, my car is there just now and they are having issues with parts all round the guy said...

however, i received 3 phone calls today updating me each time as to what was happening with the parts...

Overall the customer service is very good... they are bloody expensive, but I dont really care this time round as The AA are paying for it.
Get car back tomorrow - 2/3 day turnaround is not bad plus i can get train through then walk for a few minutes and im there.

Service so far so good, phoned to let me know they recieved the car from the AA yesyterday morning then phoned again to say they have found the faults ordered all the parts and were going to contact the AA P&L on my behalf to get authorisation. Credit where credit is due.

How are they getting on with your car Ross, all sorted???

[r055]

nope... not yet

[woody]

Now Wednesday , cables were in on Monday . Just called up , ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh. They are still sitting in Edinburgh .

Apologies received .


Edit. Woody sorry I forgot to ask about your tyres.

Tyres are still in Edinburgh.