CG Lock - great service !!!!
Posted: Mon Apr 09, 2007 10:32 am
Crossposted from VX220.org.uk......
Heard about CG Lock from some of the Scottish Elise boys who rave about it being the perfect practical alternative to full race harnesses but hadn't actually tried one for anything other than a 5 mins blast.
However a couple of weeks ago my car was in at our local pedantic VX fettler for the week to have mounts, discs, pads and a few wee things done so VXJON kindly lent me his yellow plastic sledge for the week (cheers jon ). This also gave me a chance to try out the CG Lock for a reasonable length of time.
In short it works REALLY well.
When i first jumped in Jon's car i was convinced it handled better than mine.............everything just felt much tighter and more controlled. The difference was incredible. It basically "locks" the lap part of the best to keep your arse and hips located while still leaving your upper body free to lean forward etc.
Ok so it's a good product, but why good service?
Well I'm an idiot and i lost the "slider" bit from the top of the CG Lock - thus rendering it useless.
The plan was to buy a new one, give it to Jon and then speak to CG Lock about getting the replacement but or worst case just buying another brand new one.
No need.
I placed my order on Sunday afternoon, and then 5 mins later emailed them to ask about replacement sliders. Then on Sunday evening i checked my email to find an email from Graham at CG Lock saying he couldn't get me a replacement bit but would happily supply a whole new kit if i returned the broken one.
Emailed back with my address details and to say thanks and got this reply.
Top service. Highly recommended
More details here http://www.cglockonline.co.uk/
Heard about CG Lock from some of the Scottish Elise boys who rave about it being the perfect practical alternative to full race harnesses but hadn't actually tried one for anything other than a 5 mins blast.
However a couple of weeks ago my car was in at our local pedantic VX fettler for the week to have mounts, discs, pads and a few wee things done so VXJON kindly lent me his yellow plastic sledge for the week (cheers jon ). This also gave me a chance to try out the CG Lock for a reasonable length of time.
In short it works REALLY well.
When i first jumped in Jon's car i was convinced it handled better than mine.............everything just felt much tighter and more controlled. The difference was incredible. It basically "locks" the lap part of the best to keep your arse and hips located while still leaving your upper body free to lean forward etc.
Ok so it's a good product, but why good service?
Well I'm an idiot and i lost the "slider" bit from the top of the CG Lock - thus rendering it useless.

The plan was to buy a new one, give it to Jon and then speak to CG Lock about getting the replacement but or worst case just buying another brand new one.
No need.
I placed my order on Sunday afternoon, and then 5 mins later emailed them to ask about replacement sliders. Then on Sunday evening i checked my email to find an email from Graham at CG Lock saying he couldn't get me a replacement bit but would happily supply a whole new kit if i returned the broken one.
Emailed back with my address details and to say thanks and got this reply.
Now anyone that knows me will tell you I'm a cynical crabbit old b*stard, but my god I'm impressed! No b*ggering about with getting credits, or waiting for them to have recieved my / jon's broken one.....just a simple "here you go" and we're off.Hi Martin!
We took the liberty of putting the extra CG-Lock in with your order (thanks
very much!). Should be with you Wednesday (taking into account Bank Holiday
Monday).
We are a small but growing business with a fantastic product. You, the
customer are our biggest asset so well worth looking after!![]()
We know a bad experience carries fast and far... good 'word of mouth' always
helps us grow! Please tell your colleagues/friends about us!
We'd be delighted to add your testimonial on the CG-Lock and service to our
website. We have enclosed details in your order.
Hope to hear from you soon Martin... oh and do visit our new website... it
went 'live' last night!
Happy driving!
Kind Regards
Graham Cox

Top service. Highly recommended
More details here http://www.cglockonline.co.uk/