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Elderly man is confusing.

Posted: Thu Nov 27, 2014 8:14 pm
by pete
My Aged Parent's (AP) just had a call from "online technical support" because his computer is sending out error messages.

The caller, a "Dennis" (who by his accent probably originates from the sub continent) got really angry when AP tried to elicit his surname. So angry in fact that AP demanded that he be put through to this chap's supervisor and be given their phone number.

The supervisor, a Peter McLaren, didn't seem to know a huge amount about his company's complaints procedure and when AP pressed the issue he too got really angry. Finally Peter hung up.

So Dad rang back (on 0203 590 4106) and asked for their complaints dept.


Over 20 minutes he has kept them on the phone this evening - I'm just glad he has a hobby.

Re: Elderly man is confusing.

Posted: Thu Nov 27, 2014 9:20 pm
by campbell
Top bloke. Your Dad that is.

Re: Elderly man is confusing.

Posted: Fri Nov 28, 2014 9:13 am
by robin
LOL. It is sad to say that I only get two kinds of calls on my landline - one is from a friend who hasn't grasped mobile telephones - the others are from cheats, liars and fraudsters. They are so adept at their craft that you cannot really have any sport with them unless you are willing to invest in the long game (get them round for a quote, then sign the contract M.Mouse, Victor Meldrew stylee).

Cheers,
Robin

Re: Elderly man is confusing.

Posted: Fri Nov 28, 2014 9:43 am
by tut
robin wrote:LOL. It is sad to say that I only get two kinds of calls on my landline - one is from a friend who hasn't grasped mobile telephones

Cheers,
Robin
You mean it is not just me?

tut

Re: Elderly man is confusing.

Posted: Fri Nov 28, 2014 11:00 am
by pete
Parents and salesmen. Dad had a great time keeping them on the phone (before reporting them to the police).

Apparently they knoew hardly anything about computers, but were desperate to get him to the "Run" window... I'm guessing they are just following a script.

When he rang them back they were very confused.