Elderly man is confusing.
Posted: Thu Nov 27, 2014 8:14 pm
My Aged Parent's (AP) just had a call from "online technical support" because his computer is sending out error messages.
The caller, a "Dennis" (who by his accent probably originates from the sub continent) got really angry when AP tried to elicit his surname. So angry in fact that AP demanded that he be put through to this chap's supervisor and be given their phone number.
The supervisor, a Peter McLaren, didn't seem to know a huge amount about his company's complaints procedure and when AP pressed the issue he too got really angry. Finally Peter hung up.
So Dad rang back (on 0203 590 4106) and asked for their complaints dept.
Over 20 minutes he has kept them on the phone this evening - I'm just glad he has a hobby.
The caller, a "Dennis" (who by his accent probably originates from the sub continent) got really angry when AP tried to elicit his surname. So angry in fact that AP demanded that he be put through to this chap's supervisor and be given their phone number.
The supervisor, a Peter McLaren, didn't seem to know a huge amount about his company's complaints procedure and when AP pressed the issue he too got really angry. Finally Peter hung up.
So Dad rang back (on 0203 590 4106) and asked for their complaints dept.
Over 20 minutes he has kept them on the phone this evening - I'm just glad he has a hobby.