Post on PH Merc Forum (NLC)

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Gareth
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Post on PH Merc Forum (NLC)

Post by Gareth » Sun Jan 12, 2014 12:42 pm

Just wondered....

There's a guy on PH that's bought a C63 '507 edition'.
So like mine but has more power (507bhp), new wheels and bonnet vents. All at a £10k premium over the std '63.
He tried it and bought it. Going in not fully clued up he bought the car but almost a week later....realised it didn't have 507 wheels but standard 18s like on my car.
Went back to Merc and they've said tough sh*t, we're not giving you any. You bought the car. They did however offer him 507 wheels at cost.

Is that right? Has he just given up when he had a clear case to challenge?

Should of come like this:

Image

This is his:

Image

woody
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Re: Post on PH Merc Forum (NLC)

Post by woody » Sun Jan 12, 2014 1:50 pm

Second hand or new?

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rossybee
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Re: Post on PH Merc Forum (NLC)

Post by rossybee » Sun Jan 12, 2014 2:15 pm

I saw this mentioned in the Scottish forum, as I believe he's in or near the weej?

I think he got new, if so, I'd be taking legal action against MBUK, as the car wasn't sold to correct spec.

Same if used from authorised dealer (Uncle Arnie tho), bit if from an independent then he's stuffed.
Ross
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H8OAG
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Re: Post on PH Merc Forum (NLC)

Post by H8OAG » Sun Jan 12, 2014 2:37 pm

A factual and "emotion - free" email to the UK CEO will get results

Chairman's escalations are handled by a team of exec assistants and usually get quick resolution
simon.oldfield@daimler.com

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